Client liaison

Having placed your order you will be contacted by a member of our customer service team who will take you through the process from delivery to installation. You will receive written confirmation of this and will be contacted regularly to keep you abreast of progress. You will also be presented with a GAD, a detailed technical drawing known as the General Arrangement Drawing. On receipt of your approval of the GAD, it will form the basis of the comprehensive manufacturing drawings, from which your structure will be made. The GAD can also be used by your builders to provide them with the precise dimensions they need to ensure that your new glass structure will fit perfectly on site.